Sandwell Council launches MySandwell App for residents

A new app called MySandwell has just been launched by Sandwell Council. The aim of the app is to enable Sandwell residents to easily access council services and report issues.

You can report issues such as fly-tipping, potholes and broken street lights, book a visit to the tip and even make payments at the click of a button. 

The app will make council services more easily accessible and complement the existing MySandwell website where residents can already access digital services at any time.

The app is free and available to download from either the Apple App Store or Play Store. After downloading the app and logging in for the first time, you can choose to quickly login in future using the fingerprint scanner on your smartphone.

The app requires the user to have a home address in Sandwell but it could be a valuable tool for residents who also have businesses in the borough as you can view business rates through it, amongst other things.

Councillor Carmichael said: “We’ve launched a new MySandwell App to make council services more accessible than ever. The app will complement the existing MySandwell website where you can already access digital council services 24 hours a day via your smartphone, tablet, laptop or PC.

“The MySandwell app will give residents fast and easy access to council services. We wanted to make sure the first services to go live in the app were those that people frequently use or might need to access while out and about. We will be looking to expand the range of available services over the coming months.”

Residents can also request repairs to council housing, apply for free school meals and even book an appointment to register a birth online at

Have you got the app yet? Just head to the App store or Google Play Store and search for MySandwell. Download and start using. Easy!